If you join a development team at Redgate it won’t be long before you’re involved in a retrospective. …


Workshop photo by Kaleidico on Unsplash

A little over 10 years ago I wrote what is still one of my most widely read, and judging by the comments, one of my most divisive articles: Wireframes are dead, long live rapid prototyping.

Sometimes you look back at things you’ve done in the past and wonder, what the…


Put yourself in their shoes” is a phrase that I’m sure you’ve heard countless times, perhaps even used yourself countless times. Empathy, the ability to share someone else’s feelings or experiences by imagining what it would be like to be in their situation is not only important for connecting…


Down Tools week is a long-standing tradition at Redgate. Every year Redgaters get the chance to down their digital tools (hence the name), join a new team and spend a week working on something a little different. …


18 months ago I made a big decision. Rather than continue my journey as a product designer I decided to take the turning, marked ‘lead product designer’. Now I’ve changed job titles plenty of times over the years, but this was much more than a case of updating my LinkedIn…


“The 10,000-hours rule says that if you look at any kind of cognitively complex field, from playing chess to being a neurosurgeon, we see this incredibly consistent pattern that you cannot be good at that unless you practice for 10,000 hours, which is roughly ten years, if you think about…


When was the last time you complained about a product or service that you use? I don’t mean, mumbling under your breadth about a shoddy customer experience, or moaning to your friends about something you bought, I mean actually complained to the company itself? Actually spoke to someone about your…


I’ve recently discovered a strangely compulsive TV show from the BBC called Fake or Fortune. In the show a TV presenter and art dealer work with a barrage of art world experts to determine whether a work of art put forward by a member of the public is genuine or…


Omertà is an Italian word that refers to a code of silence and honour. Synonymous with the Mafia, it places importance on silence in the face of questioning from outsiders. Omertà doesn’t just exist in the murky criminal underworld. Doping athletes such as the now-disgraced cyclist Lance Armstrong have also…


If you were to buy a car tomorrow, which makes would you consider? Assuming that you had a sensible budget (no supercars I’m afraid) would you consider a Ford, a BMW, a Tesla, a GM, an Audi, a Jaguar, a Toyota perhaps? Of the countless makes that you could choose…

Neil Turner

Former techy turned UX Jedi from the UK. Checkout out my blog (UX for the Masses) for more about me.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store